Strategy informed by customer data.
Practically applied.
Operationally delivered.

What we do

At Tecsa, we help consumer businesses gather and make best use of their customer data.

We drive success by following a rigorous process:

— Adopting a hands-on analytical approach, based on data-driven customer feedback.

— Designing, implementing, and configuring bespoke membership programmes.

— Enhancing customer marketing plans, building analytics capability, and driving actionable insight.

We achieve this through our deep understanding of multiple trade sectors, including grocery, retail, financial services, telcos, travel and service industries.

How we do it

Consultancy & strategy

We harness our clients’ customer data to power growth and increase profitability. We use data to modify propositions and communicate offers which are personalised for every customer.

Technology-first solutions

Understanding best-in-class tech allows us to give independent advice on the best solutions for every client, irrespective of size or industry.

Concise data management

Organising and accessing multiple layers of complex data has never been more important. We help our clients structure this data and decipher patterns, which improves customer experience.

Collaborative

We work with consumer-facing companies, as part of your team.

Agile

We select expert teams, who are deployable anywhere in the world. We help build team capability.

Knowledgeable

We have operational experience in businesses like yours, and we drive results quickly.

Where we are

Tecsa has a network of consultants in all major territories globally.
Wherever you are, chances are we’ll have a Tecsa consultant based near you.

Canada:
- BMO
- CIBC
- Safeway
- Sobey’s
- TD
USA:
- Avis Car Rental
- Bank of America
- Capital One
- Fifth Third Bank
- Hallmark
- Humana Inc
- Nordstrom
- P&G
- US Bank
- Whole Foods
Mexico:
- BBVA
- Club Premier
Brazil:
- Casino
- Itau
- TAM
Portugal:
- Sonae
Turkey:
- AS Watson
Spain:
- Eroski
- Marionnaud
- Santander
Austria:
- Marionnaud
France:
- Air France
- Auchan
- Carrefour
- Marionnaud
- Oney
- Sony
Belguim:
- ICI Paris
Latvia:
- AS Watson
Saudi Arabia:
- Mobily
- Saudi
Poland:
- Rossman
- Panda
Netherlands:
- ABN AMRO
- ICI Paris
- ING
- Kruidvat
Germany:
- Edeka
- Lufthansa
- Rewe
Italy:
- Alitalia
- Auchan
- Marionnaud
- Nectar Italia
- Sony
- Telecom Italia
- UniCredit
Australia:
- CBA
- NAB
- Optus
Taiwan:
- AS Watson
China:
- Ali Baba
- AS Watson
- Auchan
- China Mobile
- China Resources Group
- China Telco
- Tencent
- Union Pay
India:
- Airtel
- Axis Bank
- ICICI Bank
- Indian Oil
- Tata
Malaysia:
- AS Watson
Singapore:
- AS Watson
Indonesia:
- BCA
- Citibank
- Indomaret
- MAP
- Shell
- Telkomsel
South Korea:
- Lotte
- SK
Japan:
- AEON
- Sumitomo Mitsui
Ukraine:
- AS Watson
Hong Kong:
- AS Watson
- Hang Seng
- Moneyback
- yuu Rewards
Switzerland:
- Marionnaud
- Migros
UAE:
- Air Miles
- Emaar
UK:
- Air Miles UK
- American Express
- Barclaycard
- Bank of Scotland
- Capital One
- Debenhams
- De Beers
- Ford
- NatWest
- Nectar
- Perfume Shop
- Rank Group
- Sainsbury’s Bank
- Sony
- Superdrug
- Vauxhall
- Vodafone

Tecsa projects

Consultant locations

Tecsa projects

Consultant locations

Who are we

A team of industry experts who have led multiple data and operational businesses around the world, delivering change and making a meaningful impact. We put customer data at the heart of development proposition and business transformation.

We believe that success is defined through owning your data, enhancing analytics, and developing closer personal relationships with all your customers.

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