OneViu is a decision intelligence platform that helps brands and retailers see a holistic view of their business and make quicker, better, and more profitable decisions.
OneViu
OneViu gives retail decision-makers direct access to data and insights, empowering them to increase profitability and customer engagement without the need for large internal teams.
Drive Customer Engagement
Get insights to create more engaging, personalised customer experiences and strengthen loyalty.
Better Retail Decisions
Make quicker and more intelligent decisions that can impact every level of your business.
Boost Operational Performance
Better decision-making that drives higher margins and revenues, while at the same time reducing operational costs.
How OneViu Benefits
Commercial Teams
Whether you're focused on developing category strategy, optimising assortments, managing merchandising, or planning promotions, OneViu empowers commercial teams with insights to make the best possible decisions and gain a competitive edge in the market.
Make Intelligent Decisions
Prescriptive insights that enable rapid data-informed decisions on assortments, merchandising strategies, and promotions.
Better Anticipate Customer Needs
Identify emerging trends, quickly recognise demand and create an impactful response.
Apply Winning Customer Strategies
OneViu helps you deliver personalised shopping experiences by analysing customer behaviour, detecting risks, and addressing pain points.
Run More Effective Promotions
Ensure you always promote the right products to the right customers in the right stores to maximise returns
Maximise Revenues
Drive sustainable growth by identifying cross-selling and upselling opportunities, and optimising merchandising and product assortment.
Improve Supplier Collaboration
OneViu provides a single source of truth that you can share with suppliers to grow your categories together.
Marketing Teams
OneViu’s actionable insights help you redefine your relationships with your shoppers. Empower marketing teams with decision intelligence that drives more personalised and effective campaigns, with higher returns on investment.
Boost Campaign Effectiveness
Gain a deeper understanding of your customers' behaviour, preferences, and patterns to optimise campaign performance
Personalise Marketing
Leverage OneViu data to tailor marketing to individual customers and deliver hyper-personalised recommendations, offers, messaging, and experiences.
Enhance Customer Segmentation
Granular data allows you to identify high-value customer segments based on buying behaviour, demographics, or preferences
Quantify Marketing Impact
Gain insight into your campaign’s impact on customer behaviour, support profiling, and track changes in customer loyalty
Operations
OneViu insights empower retail operations teams to optimise store and shelf layouts, drive retail operations efficiency, localise assortments, and aid merchandising through customer insights.
Improve Efficiency
Reduce supply chain and inventory costs by managing a smaller, more efficient assortments
Localise Ranges
Ensure assortments at the store level meet local customer demands
Optimise Planograms
Improve planogram execution through customer-centric on-shelf merchandising
Finance
OneViu ensures that teams from across your business have a solid foundation to embed robust, data-led insights into decision making to deliver long term growth and profitability
Increase Profitability
Consistently embed profitability data into decision making
Cultivate Data Utilisation
Establish robust, data-led decision making across business functions
Improve Decision Making
Leverage OneViu as a single source of truth to get consistent views across categories and customers, leading to better performance and efficiency
Suppliers
OneViu provides a single source of truth for retailers and suppliers to collaborate more effectively, make informed decisions, and achieve mutual growth.
Better Understand Customers
Get in-depth insights into customers’ category and brand behaviours
Build Partnership Synergy
Align priorities to meet your category targets through a shared understanding of the customer
Drive Mutual Growth
Improve joint business planning and deliver improved ROI on category investments
How OneViu Transforms Your Business
OneViu is a powerful decision intelligence solution that helps retailers and brands connect the dots and solve challenges in the following key areas.
Assortment and Merchandising
Assortment and Merchandising
OneViu provides retailers with in-depth insights on category performance and helps to create an optimal mix of products that deeply aligns with their customers’ needs and preferences.
In-Depth Analytics:
Assess category performance metrics to reveal product importance, customer shopping patterns and product perception
Category Optimisation:
Refine category ranges down to planogram level by making customer-centric decisions, strategically defining store clusters, and identifying opportunities for merchandising differentiation.
Assortment Forecasting:
OneViu's assortment forecasting accurately predicts the impact of range changes on category performance to ensure that ranges deliver against financial targets, customer strategies and meet customers’ needs.
Promotion Management
Promotion Management
Leverage predictive analytics to evaluate previous promotions and perfect every aspect of the planning and execution of future events, including SKU selection, customer targeting, and promotion pricing optimisation.
Campaign Performance Analysis:
Use OneViu to analyse past promotional performance, considering the holistic impact of promotions on the total category, for an accurate and complete impact assessment.
Promotion Optimisation:
Identify the optimal SKUs, strategies, and discounts to maximise the impact of your promotions and concentrate investment in the right areas.
Improved Supplier Collaborations:
Use OneViu insights to nurture profitable promotion collaborations with suppliers and create mutually beneficial event strategies.
Supplier Insights
Supplier insights
OneViu’s single view of the truth enables you to improve alignment and collaboration with your suppliers centred on your customers. This drives better decision-making and creates opportunities for joint efforts to meet your customers’ demands and deliver business growth.
Efficient Collaboration:
Empower your suppliers to support your strategic objectives through a deeper understanding of customers which can lead to new products, improved packaging and sustainable practices for shared value creation
Maximise Value of Supplier Expertise:
Leverage your suppliers’ experience and resources, putting your customer data at the center to quickly respond to emerging customer behaviours and drive growth.
Identify New Business Opportunities:
Through better understanding your customers and their needs, suppliers can identify new business opportunities, develop innovative products, and target untapped customer segments
Improve Product Assortment:
OneViu provides your suppliers with in-depth insights into assortment performance and customer preferences so they can provide the products and support to deliver more relevant assortments in every store and increase customer satisfaction.
Boost Promotional Efficiency:
Create a shared understanding of both promotional objectives and performance to improve planning and ensure promotions deliver against brand and category objectives and generate positive ROI.
Improved Supplier Relationships:
Offering suppliers access to your category and brand insights fosters transparency and collaboration, strengthening your relationship with suppliers. This leads to better communication, increased trust, and more effective partnerships.
Case Studies
DFI Retail operates over 10,700 retail outlets in 13 countries and territories in Asia but lacked a unified method of analysing retail and optimising product assortments. Tecsa ran a pilot study with DFI Retail’s teams in Hong Kong, for the no-code retail decision intelligence platform, OneViu. After just six hours of onboarding, teams found they were able to leverage OneViu’s actionable customer to make decisions that improved the profitability of their category.
280+ Employees
From Mannings, Wellcome and other supporting functions were trained on using and leveraging OneViu to make actionable decisions.
Meet the Tecsa Team
Meet our team of industry experts, data scientists, and world-class problem-solvers.
ROB RUTTENBERG
JOHN RIGNALL
TIM DUFF
SUNNY BRITTO
CHRIS MCDAID
PAN FOUFOUTIS
ROB RUTTENBERG
Rob is a retail analytics leader, passionate about improving business performance through a focus on data and customers. Thanks to his engineering background and systems mindset he has created groundbreaking approaches to category management, driving business efficiency and growth enabled by cutting-edge data science for retailers around the world.
Rob started his career in consulting before moving into customer analytics with Nectar and then Dunnhumby where he latterly led their category management practice. He joined Deliveroo to lead category management globally, building capabilities to scale their dark stores proposition and drive improvements across the grocery marketplace. In 2021 Rob joined Tecsa to lead retail analytics for DFI in Hong Kong, creating the vision and roadmap for Tecsa’s OneViu platform.
JOHN RIGNALL
John brings on-broad technical leadership, especially in retail, to Tecsa, applying this to developing people and technical capabilities to evolve our Tecsa analytics platform, and delivering technical expertise into consulting assignments to guide loyalty ecosystem transformations
John’s experience includes delivery of major tech transformation programmes, ecommerce re-platforming, business-wide cost efficiency programmes, large scale omnichannel tech operations and agile 'product led' ways of working. He has proven leadership skills across large and agile tech teams, and an ability to create value adding tech partnerships, whilst being able to effectively operate at board level and equally in the tech detail. His previous roles include well known retail and CPG brands plus 'big five' consultancy.
TIM DUFF
With over 20 years’ experience working with some of the biggest retailers and FMCG suppliers around the world, Tim has a deep expertise in the use of data (specifically customer-level data) to help businesses make smarter decisions that positively impact Sales & Margin.
Prior to working at Tecsa, Tim helped retailers such as Sainsbury (UK) to develop & embed industry-leading analytic technology that puts customer-data at the heart of decision-making. He has now worked with retailers across Europe, North America & Asia, advising on a range of topics, most recently Category Management, Assortment & Promotional Optimisation.
SUNNY BRITTO
Sunny is an experienced product management professional, leading the product strategy and execution of Tecsa's product portfolio. He has experience in building and scaling SaaS and data platforms globally.
Over the last decade, Sunny has been involved in delivering innovative data and customer solutions at Fairfax Media, Westpac Bank, Uno Home Loans and MogoPlus Open Banking.
CHRIS MCDAID
Chris is a Data Science Leader who combines sound technical skills with a commercial appreciation of clients' business needs and requirements. He is leading the development of the Data Science Algorithms and models for the Oneviu platform.
Prior to Tecsa, Chris held Data Science/Analytics roles in the Retail and Payments industries, notably with dunnhumby, PayPal, Mastercard Advisors and NTUC FairPrice. He has expertise in developing customer-driven analytics solutions across a broad range of areas including Customer Segmentation, Assortment Optimization, Pricing & Promotions.
Chris' talent lies in being able to get into the technical details of the models, while articulating the approaches and outcomes to business stakeholders in clear, understandable terms.
PAN FOUFOUTIS
Pan is an experienced data and analytics professional at Tecsa, specializing in building robust retail analytics platforms.
Transform ideas into workable prototypes and collaborating with cross-functional teams to ensure seamless delivery, architectural alignment, and consistency with Tecsa's technology roadmap.
Leveraging the latest technologies, and a passion for delivering insights, Pan translates retail analytics methodologies into adaptable code, enabling the creation of efficient and tailored solutions that empower retail clients to optimize their operations, make data-driven decisions, and achieve sustainable growth.
Pan's expertise and dedication play a vital role in Tecsa's success in providing state-of-the-art retail analytics solutions.
